When installing ANSYS 8.1 from the cd, some users have reported the following error:

An error occurred during the move data process -2147024873

Component: CommonFiles-HELP-ENUS
File Group: CommonFiles-HELP-ENUS
File: D:data2.cab

What is causing this error?


-2147024873 Data error (cyclic redundancy check). The CD Rom is being read incorrectly. Try copying all the files to the local hard drive first, then run the setup off the hard drive. If it is able to copy to the hard drive, and run from the hard drive but not run directly from the CD, then their system is more than likely the problem.

This error can be caused by:

1. Bad CDROM media.
2. Incorrect motherboard drivers for the IDE/PCI bus, bus master drivers in particular
3. CD Rom read-laser problems, related to power fluctuations
3A. bad/insufficient power supply
3B. bad CDROM unit

In this particular case, the customer was not able to copy the files to the local hard drive. It appears that the cd may be bad.





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