Q. I have discovered that Pre and Post have stopped working after I installed the new CFX viewer, for .cvf postprocessing files. I get a socket error, and a non-zero return code and nothing appears on the screen.

A. This may be related to running a firewall, specifically Norton or Windows XP. CFX-Pre, Post and the viewer all use the same technology to display to the screen, which uses a socket connection. The firewall may have blocked such connections after the installation of the new Viewer software and so subsequently affects Pre and Post as well. Try turning off the firewall, or reconfiguring it to accept connections for the CFX software, and see if it then all works.


Q. I have discovered that Pre and Post have stopped working after I installed the new CFX viewer, for .cvf postprocessing files. I get a socket error, and a non-zero return code and nothing appears on the screen.

A. This may be related to running a firewall, specifically Norton or Windows XP. CFX-Pre, Post and the viewer all use the same technology to display to the screen, which uses a socket connection. The firewall may have blocked such connections after the installation of the new Viewer software and so subsequently affects Pre and Post as well. Try turning off the firewall, or reconfiguring it to accept connections for the CFX software, and see if it then all works.





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