Customer gets the following error when trying to start ANSYS 10.0 on EM64T RED HAT Linux AS 4 update 4 system:
/apps/ansys/ansys_inc/v100/ansys/bin/linem64t/ansys.e100:error while loading shared libraries:libstdc++.so.5:cannot open shared object file:No such file or directory
Why is he getting this error?
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We provide two copies of "libstdc++.so.5" for Ansys100: /ansys_inc/v100/ansys/syslib/linia32/libstdc++.so.5 /ansys_inc/v100/ansys/syslib/linem64t/libstdc++.so.5 The copy in "linia32" is a 32 bit version needed for WB and the other is the 64 bit version for Ansys. Make sure the customer does NOT have LD_LIBRARY_PATH set prior to trying to run Ansys. Also try renaming the /syslib/linia32/ version just in case Ansys is trying to use the 32 bit version. Also the system has it's own 32bit and 64 bit copies of the libstdc++.so.5 in: /usr/lib/libstdc++.so.5.0.7 /usr/lib/libstdc++.so.5 /usr/lib64/libstdc++.so.5.0.7 /usr/lib64/libstdc++.so.5 |
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