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This error message is very non-specific and can occur due to a wide variety of problems.
In this particular case, the externally created model contained a Beta feature in the tree (non-proportional strain-based fatigue evaluation). When the customer opened the dsdb on his machine, he did not have Beta features turned on. He was eventually able to run the solution by deleting the Beta object from the tree. He could also have turned Beta features on (Tools > Options > Common Settings > User Interface > Show Beta Options = Yes).
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