Failed to retrieve license preferences.
When opening the User License Preferences (Start > All Programs > ANSYS 12.0 > ANSYS Client Licensing > User License Preferences. you receive the following error:
Failed to retrieve license preferences. Please be sure the you are able to connect to the license server.
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*Problem Description* When opening the User License Preferences (Start > All Programs > ANSYS 12.0 > ANSYS Client Licensing > User License Preferences. you receive the following error: Failed to retrieve license preferences. Please be sure the you are able to connect to the license server. *Resolution* Reread the License File 1.On the License Server machine open the Server ANSLIC_ADMIN Utility 2.Select "Reread the License Manager Settings". a.Choose Start > All Programs > ANSYS, Inc. License Manager > Server ANSLIC_ADMIN Utility > Reread the License Manager Settings See attached Resolution Document. |
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