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Access is denied Error when Starting the License Manager


Problem Description: The following error may occur when trying to start the ANSYS License Manager on the Windows Vista platform using the ANSLIC_ANSLIC_ADMIN utility:<br><br>Error...

'job' is not recognized as an internal or external command, operable program or batch file


Problem Description: When trying to launch FLUENT from a Windows 7 client to a Windows 2008 HPC Server R2 you receive the following error in the FLUENT...

A CFX-5 Partitioner executable is required for this run, but none is available


*Error*<br>A CFX-5 Partitioner executable is required for this run, but none is available<br><br>This error occurs when trying to run the CFX solver on a 64-bit quad-core...

Error running ANSYS CFX 11 Service Pack 1 on a Windows 2000 platform


*Problem Description*<br>After installing ANSYS CFX 11.0 Service Pack 1 (SP1) on a machine running Windows 2000 starting the Launcher generates the following error...

Error during conversion of file - Polydata


Comments: After creating the .neu file and converting the GAMBIT neutral file by<br>tools--->convert a gambit neutral file--->create a new...

FLUENT 6. 3.26 and Nehalem or Westmere Processors - Performance Issue - Processors Affinity


ANSYS is not aware of any major issues that prevents FLUENT 6.3 from running on Nehalem or Westmere machines. There could be processor affinity issues with FLUENT 6.3.26 as this version was...

RSM - ANSYS.Scripting.Process.Fatal Command Exception: rcp::not a plain fileServer stack trace: at ScriptDevelop. RPCCommand. apr_OnReceivedStdErrMess


Problem Description: When running the RSM 11.0 "Test Server", the following error occurs:<br><br>ANSYS.Scripting.Process.FatalCommandException:rcp::not a plain fileServer...

Distributed ANSYS running more than Four Processors is extremely slow on Microsoft Compute Cluster Server (CCS)


Problem Description: When running Distributed ANSYS on Microsoft Compute Cluster Server (CCS) and using more than four processors the job runs extremely slowly. A job that took one minute locally...

RSM Memory Settings on Microsoft Compute Cluster Server (CCS)


Problem Description: When solving RSM jobs on a Microsoft CCS cluster you are not able to set the memory settings in Workbench for use on the cluster.<br><br>There is a remote.dat...

License does not work when computer is disconnected from the Network


Windows 2000/XP Media Sensing Feature<br>If the computer is disconnected from the network (no "link") and the "Media Sensing" is enabled, the TCP/IP system will...

Error: The service did not respond to the start or control request in a timely fashion


Problem Description: When starting the ANSYS License Manager you get the following error:<br><br>Error occurred: The service did not respond to the start or control request in a timely...

On a multiprocessor system that is running a 64-bit version of Windows Server 2003, CPU 0 approaches a 100-percent and FLUENT hangs


Running FLUENT on a multiprocessor system that is running a 64-bit version of Windows Server 2003, CPU 0 approaches a 100-percent CPU Usage reading earlier than do the other CPUs on the system. A...

Can I install a Fluent product in a folder with a space in its name, for example, Program Files?


Question: Can I install a Fluent product in a folder with a space in its name, for example, Program Files?<br><br>Answer: No. Fluent products cannot be installed in a folder that has a...

Zip Files Downloaded with Internet Explorer Are Not Saved to Your Computer


SYMPTOMS<br>When you download a Zip (.zip) file in Microsoft Internet Explorer, you may experience either of the following behaviors:<br>-The file appears to download, but the file...

Hummingbird Exceed splash screen opens but never launches


Possible Resolution: disable XInputExtension<br><br>To disable XInputExtension:<br><br>1.Start, Programs, Hummingbird Connectivity 2006, Exceed Tools,...

Can I save a Case and Data file or UDS's/UDF's in a folder with a space in it name?


Question: Can I save a Case and Data file or UDS's/UDF's in a folder with a space in it name?<br><br>Answer: No. Case and Data files as well as UDS's, and...

Polyman.exe - Application Error


When launching POLYFLOW from POLYMAN, the following error message is returned:<br><br>The instruction at...referenced memory at "0x00000000". The memory could not be...

Error 0005: Access Denied


Error Message:<br>Error 0005: Access Denied<br><br>Comments: This error message usually indicates that RSHD is not configured properly.<br><br>Resolution: Check the RSHD installation once...

Launching FLUENT without using the Microsoft Job Scheduler


If you do not wish to use the Microsoft Job Scheduler while running FLUENT, but you still want to use the Microsoft MPI, msmpi, you will need to stop the Microsoft Compute Cluster MPI Service...

CFX Launch Issue - Microsoft HPC 2008 Server


Problem Description: In the CFX Launcher and after submitting a job to the Microsoft HPC 2008 Server Cluster it hangs when trying to locate the cfxccs_options.txt file in the...

"The application failed to initialize properly (0xc0150002). Click on OK to terminate the application"


FLUENT 6.3.26 64-bit requires at least the Microsoft .NET Framework 2.0 (Service Pack 1) libraries. FLUENT will not launch without this. The error is shown below. You can download the latest which...

FLEXlm: Undetermined


Problem Description: On the Server ANSLIC_ADMIN Utility the status window shows "Undetermined Status"<br><br>ANSYS, Inc. License Manager<br><br>Licensing...

ANSOFT Disk Serial Numbers not Supported in License File


Question: Can a customer use the disk signature or disk serial number for an ANSOFT license file?<br><br>Answer: Ansoft licenses may currently be encrypted...

RPC Error when starting MixSim


Error Message: RPC Error<br><br>Comments: In the Unix world, most Fluent products (FLUENT, FLPost, MixSim, etc.) run in client/server mode, and therefore require TCP/IP for...

Application Issues Checklist for Troubleshooting


In order to troubleshoot application issues we need the following information that will help us to get you up and running as quickly as possible. Login to the ANSYS Customer Portal...