On a Windows 2000 machine (Service Pack 4) CFX-5.5.1 and CFX-4 run without problems. However with CFX-5.7 the CFX Solver runs but neither CFX-Pre nor CFX-Post can be launched. In both cases a Windows appears with title : PreGUI_ogl.exe and containing the message : Application Error.
The graphics card in the machine is an ATI Fire GL4 Videoaccelerator.
The processor type is IBM RC1000 256-bit / IBM GT1000
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Successful tests have been carried out with the ATI FireGL X2, ATI FireGL TL128 and ATI Rage Mobility cards. The Fire GL4 card has not been tested yet. Things to try: + turn down the video acceleration on the graphics card. You do this by reducing the graphics acceleration setting in the Control Panel 'Display / Advanced settings / Troubleshooting' panel. Other customers have found that the second lowest hardware acceleration setting works for them. Our recommended approach is to turn it all the way off to see if that fixes the problem and, if it does, increase acceleration notch-by-notch until the problem reappears. + update the graphics card drivers If neither of these work it is likely to be the type of graphics card, in which case you should change the graphics card or resort to using a different machine with a different card. |
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