Workbench is Configuring

Problem Description : When installing ANSYS Workbench 11.0 SP1 the program hangs with a message "Workbench is Configuring".

Resolution: The "Workbench is Configuring" message is normally displayed the first time the program is run by a user on a machine. Workbench is adding information to the user registry during that time. Workbench may take a long time or appear to hang on older, single processor computers. The configuration should eventually complete. Subsequent runs should then be fast.

If you see the message "Workbench is Configuring" after each login than check the following:
a.The user cache is being deleted upon logout. This problem often occurs in academic environments.

If the configuration fails to complete after several hours:
a.The user may have very restricted permissions and does not have permission to write to the User registry.
b.The %TEMP% directory is located on a network drive or is shared among users.

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