WebUpdate patch indicates application not installed.
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Recommended fix: 1) Uninstall the application 2) Restore the application settings to factory configuration: Launch the registry editor by clicking start - > run - > type "regedit" Now look for, HKEY_CURRENT_USERSoftwareAnsoft{application} and delete the {version} folder. 3) Clear any configuration data. Go to My DocumentsAnsoft{application}{version} and delete the config directory. 4) Install the application. 5) Manually install the latest patch. 6) Run the application and select "help"->"about" to verify product is patched to latest version. |
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