When a customer tries to run ANSYS on HP zx6000 (Intel Itanium2, 64-bit, HP-UX 11.23 U) the following error log file is created.

Unexpected Signal : 11 occurred at PC=0xc720dc60

Function name=_ZNK6Handle7is_nullEv


Dynamic libraries:


Local Time = Wed Sep 15 17:15:19 2004

Elapsed Time = 5


# HotSpot Virtual Machine Error : 11

# Please report this error to HP customer support.


# Java VM: Java HotSpot(TM) Server VM (1.3.1 IA64 mixed mode)


Java HotSpot Virtual Machine Error : 11

Here are the basic instructions to resolve the issue listed above:

Two choices: symbolically link to the system's java or replace the jre directory.

To symbolically link to the system java command:
1. Find system java:
which java
2. cd /ansys_inc/v81/commonfiles/jre/hpia64/bin/
3. mv java java.old
4. ln -s {java_command_location}/java java
ln -s {java_command_location}/java /ansys_inc/v81/commonfiles/jre/hpia64/bin/java

To replace the jre directory:
1. Verify that the system java has the same directory structure as the java under /ansys_inc/v81/commonfiles/jre/hpia64/.
2. cd /ansys_inc/v81/commonfiles/jre/
3. mv hpia64 hpia64.old
4. mkdir hpia64
5. copy the system jre directories into hpia64
The directory structure must have a /ansys_inc/v81/commonfiles/jre/hpia64/bin/java command.

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