When a customer tries to run ANSYS on HP zx6000 (Intel Itanium2, 64-bit, HP-UX 11.23 U) the following error log file is created.
Unexpected Signal : 11 occurred at PC=0xc720dc60
Function name=_ZNK6Handle7is_nullEv
Library=/ansys_inc/v81/ansys/../commonfiles/jre/hpia64/bin/../lib/IA64/server/libjvm.so
Dynamic libraries:
/ansys_inc/v81/ansys/../commonfiles/jre/hpia64/bin/../bin/IA64/native_threads/java
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Local Time = Wed Sep 15 17:15:19 2004
Elapsed Time = 5
#
# HotSpot Virtual Machine Error : 11
# Please report this error to HP customer support.
#
# Java VM: Java HotSpot(TM) Server VM (1.3.1 1.3.1.04-JPSE_1.3.1.04_20020402 IA64 mixed mode)
/ansys_inc/v81/ansys/../commonfiles/jre/hpia64/bin/../bin/IA64/native_threads/java
Java HotSpot Virtual Machine Error : 11
Here are the basic instructions to resolve the issue listed above: Two choices: symbolically link to the system's java or replace the jre directory. To symbolically link to the system java command: 1. Find system java: which java 2. cd /ansys_inc/v81/commonfiles/jre/hpia64/bin/ 3. mv java java.old 4. ln -s {java_command_location}/java java or ln -s {java_command_location}/java /ansys_inc/v81/commonfiles/jre/hpia64/bin/java To replace the jre directory: 1. Verify that the system java has the same directory structure as the java under /ansys_inc/v81/commonfiles/jre/hpia64/. 2. cd /ansys_inc/v81/commonfiles/jre/ 3. mv hpia64 hpia64.old 4. mkdir hpia64 5. copy the system jre directories into hpia64 The directory structure must have a /ansys_inc/v81/commonfiles/jre/hpia64/bin/java command. |
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