User installed Workbench 8.1 on a new PC with Windows XP SP1 and McAfee 8.0i Enterprise.
When the user tries to open a new Simulation, or open an existing one, Workbench crashes.
ERROR MESSAGE RECEIVED:
AnsysWBU.exe has encountered a problem and must close. Sorry for the inconvenience.
The problem is with McAfee 8.0i Enterprise. This is a known defect. The link below give the description of the problem. <a target=_blank href="https://knowledgemap.nai.com/phpclient/viewemaildoc.aspx?url=kb/kb_kb40049.xml&doctype=doc_knowledgebase&externalid=kb_kb40049&sliceid=&fromemail=1">https://knowledgemap.nai.com/phpclient/viewemaildoc.aspx?url=kb/kb_kb40049.xml&doctype=doc_knowledgebase&externalid=kb_kb40049&sliceid=&fromemail=1</a>https://knowledgemap.nai.com/phpclient/viewemaildoc.aspx?url=kb/kb_kb40049.xml&doctype=doc_knowledgebase&externalid=kb_kb40049&sliceid=&fromemail=1 The error can be avoided by disabling the ScriptScan, as follows: VirusScan Console->On Access Scanner->ScriptScan Uncheck the box to disable ScriptScan. |
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