On the RSM Web Service (Remote Solution Manager Server), I get the following error while updating a server or queue

Server Error in '/CE' Application.

QueryInterface for interface MSXML2.IXMLDOMDocument2 failed.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidCastException: QueryInterface for interface MSXML2.IXMLDOMDocument2 failed.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[InvalidCastException: QueryInterface for interface MSXML2.IXMLDOMDocument2 failed.]
MSXML2.DOMDocumentClass.get_xml() +0
CE.XMLDocument..ctor(Object DOMDoc) +44
CE.JMUtilities.SaveJobManagerXML() +41
CE.Pages.Administration.ServerAdministration.CreateServer(Object sender, ImageClickEventArgs e) +117
System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) +109
System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +69
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +18
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33
System.Web.UI.Page.ProcessRequestMain() +1292


Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300

The MSXML2 libraries (.dll files) are missing on this computer.

Look for the presence of the files:


Normally, these files are installed as part of the base Internet Explorer installation, but may have been removed by another program.

- Copy the files from another Windows computer, or download from Microsoft.
- Re-register regsvr32.exe C:Windowssystem32MSXML2.dll

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