Trying to run the ANSYS Product Launcher, the user receives:
"Can't read env(Ansys_appdata_dir) no such variable"

What is the cause of this error?


Usually it is a permissions problem where the user is locked out of the registry.
When logged in as the user, check to see if the following registry key exists:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerShell FoldersAppData

It should point to the user's APPLICATION DATA directory:
C:Documents and SettingsglkApplication Data


One alternative is to log in as administrator and set the following environment variable:

Variable: ANSYS_APPDATA_DIR
Value: C:Documents and Settings<user>Application Data
(Where <user> is the user's login name.)





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