ANSYS Workbench 11.0 sp1 crashes at startup with the following error:

*** AnsysWB Module ***
AnsysWB.exe has encountered a problem and needs to close.
We are sorry for the inconvenience.

If the customer clicks the "Click here" link, error information is shown:

*** ANSYSWB Module ***

AppName: ansyswbu.exe AppVer: 11.2007.10.1 ModName: sdkdllu.dll
ModVer: 11.2007.262.1 Offset: 0000000000003274

Please try the following:

- Start > Run
- Type: regedit
- Now browse to the following registry key:
HKEY_CURRENT_USERSoftwareANSYS, Inc.v110APFrameworkAddins
- Right click on "Addins" and go to export.
This will create a backup of your registry key if it should need to be restored.
- Now inside of "HKEY_CURRENT_USERSoftwareANSYS, Inc.v110APFrameworkAddins", delete the following keys:
HKEY_CURRENT_USERSoftwareANSYS, Inc.v110APFrameworkAddins BladeEditor
HKEY_CURRENT_USERSoftwareANSYS, Inc.v110APFrameworkAddinsBladeGen
- Now rerun Workbench.

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