How can I collect ANSYS 12.x licensing-related diagnostic log files on my linux/unix computer to attach to my Service Request?
Download the attached script file ansys_debug.sh
In a terminal window type:
./ansys_debug.sh /usr/ansys_inc/ if the installation has been done in the "/usr/ansys_inc" directory
Attach the ansys_debug_files.tgz file that it creates to your Service Request. For example, /tmp/ansys_debug_files.tgz
See Solution 2011656 for instructions on collecting the license diagnostic files on Windows computers.