How can I collect ANSYS 12.x licensing-related diagnostic log files on my linux/unix computer to attach to my Service Request?

Download the attached script file

In a terminal window type:

./ /usr/ansys_inc/ if the installation has been done in the "/usr/ansys_inc" directory

Attach the ansys_debug_files.tgz file that it creates to your Service Request. For example, /tmp/ansys_debug_files.tgz

See Solution 2011656 for instructions on collecting the license diagnostic files on Windows computers.

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