Error: The service did not respond to the start or control request in a timely fashion


Problem Description: When starting the ANSYS License Manager you get the following error:

Error occurred: The service did not respond to the start or control request in a timely fashion

Resolution: The license manager daemons (lmgrd and ansyslmd) were upgraded at version 11 SP1 to FLEXlm version 10.8.5. You must use the version 11 SP1 license manager on the Windows Vista platform. This can be downloaded from the ANSYS Customer Portal (https://www1.ansys.com/customer/default.asp). Go to Download Software > Standard versions and select "ANSYS License Manager Only - 11.0 with Service Pack 1" and Windows XP x64 version.

NOTE: You must also use the version 11 SP1 product software when running on Windows Vista platforms. Windows Vista is a newly supported operating system for version 11 SP1.





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