Hummingbird Exceed splash screen opens but never launches


Possible Resolution: disable XInputExtension

To disable XInputExtension:

1.Start, Programs, Hummingbird Connectivity 2006, Exceed Tools, XConfig.
2.Choose the X Server Protocol
3.Choose the Extensions tab
4.In the "Enable Extensions" column, deselect the XInputExtension option.
Question : What is the significance of having XInputExtensions disabled?

When "XInputExtension" is enabled in Xconfig, Exceed will check the computer's COM ports to see what Xinput devices are attached in order to communicate with the device. However, if the COM port is occupied by a non-Xinput device (ie. a printer), the communication process goes into a dead loop and Exceed will hang.

There is nothing that can be done as Exceed needs to query the COM ports for an Xinput device. The only solution is to ensure that only Xinput devices are connected to the COM port or to disable XInputExtension.

If doing the above does not resolve the issues email Installation Support and include a copy of your environment variables. For full instructions, See Related Solution 2019336, 'Locating Environment Variables for Troubleshooting.'





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