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Gathering System Information


Windows 7<br><br>1. Click on the Start menu, All Programs, Accessories, System Tools, System Information<br><br>2. Choose File, Save<br><br>3. Save the file as...

Setup Guide for CFX 13.x on HPC 2008


See attached Resolution Document.

Configuring and Launching FLUENT 12.xx on Microsoft HPC 2008.


Installing and Configuring ANSYS FLUENT Network Parallel - HPC

Configuring and Launching ANSYS MECHANICAL R12.1 on Microsoft HPC 2008.


This Guide will serve as a general overview on how to configure and use ANSYS Mechanical R12.1 running on Microsoft Windows HPC 2008. This document will assume that you have already installed and...

FLEXlm Error Codes - ANSYS Application Specific


See attached Resolution Document.

Will my license file run ANSYS R12.0?


See attached Resolution Document.

Installing the New ANSYS R12.0 License Manager for FLUENT and CFD-Post


See attached Resolution Document.

Error: Feature ... does not exist in the ANSYSLI Pool


Problem Description: An Academic user is trying to run ICEM R12.0 and receives the following Error message inside the ICEM window:<br><br>Problem Resolution: Verify that the...

Installing and Configuring HPMPI on WINDOWS

(Note: HPMPI has been renamed Platform MPI starting at ANSYS R14.0)


See attached Resolution Document.

Troubleshooting ANSYS R12.0 : License Issues Questionnaire


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Mechanical editor is unable to load


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How to install programs in Windows Vista


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ANSYS License Manager and Client - Service Pack 12-LM1


Installing the ANSYS License Manager Only - Service Pack 12-LM1<br>There are two parts to applying this update, the License Server and the Client Machine<br><br>1.The license...

License Errors when a new license file is installed: Preference and Product Order Issue.

After receiving a new license from ANSYS and rereading the new license
file you receive licensing errors when running:

1. HPC (Parallel licenses)
2. Icepak
3. ANSYS Composite PrepPost (ACP)
4. SpaceClaim
5. Polyflow


See attached Resolution Document.

Setup Guide for CFX 12.x on HPC 2008


See attached Resolution Document.

The directory containing the manifest files for this installation could not be found. Please verify that the install was run according to the documentation. File not found.


Problem Description: After downloading the zip files and running setup for an ANSYS R12.0 product you get the following critical error:<br><br>The directory containing the manifest...

Failed to retrieve license preferences.

When opening the User License Preferences (Start > All Programs > ANSYS 12.0 > ANSYS Client Licensing > User License Preferences. you receive the following error:

Failed to retrieve license preferences. Please be sure the you are able to connect to the license server.


*Problem Description*<br>When opening the User License Preferences (Start > All Programs > ANSYS 12.0 > ANSYS Client Licensing > User License Preferences. you...

Unable to run Ansoft application after patching to latest version. (License server system does not support this version of this feature. (-25,334))

Which versions of Ansoft software will my license file allow me to run?


Installed license TECS date preceeds the release date of the application. While the license may be perpetual, the TECS date performs version control.<br><br>Install the latest license...

Workbench Interaction with Pro/Engineer and NX

What is happening behind the scenes when ANSYS Workbench R12.0 is installed across a network along with Pro/ENGINEER and NX?


Question: What is happening behind the scenes when ANSYS Workbench R12.0 is installed across a network along with Pro/ENGINEER and NX?<br><br>Answer: ANSYS Workbench 12.0 looks at...

An error occurred while starting the ANSYS solver module. Please refer to the Troubleshooting section in the ANSYS Workbench Manual.


Problem Description: When launching the ANSYS Solver Module you receive the following error:<br><br>An error occurred while starting the ANSYS solver module. Please refer to the...

Compiling and Loading User Defined Functions using Microsoft Visual C++ 2008 Express Edition in Serial


NOTE: Microsoft Visual C++ 2008 Express Edition will NOT work if you are running FLUENT 6.3.26 64-bit. This is a 32-bit compiler only.<br><br><br>Microsoft announced that they...

Licensing Issues:

Troubleshooting Questionnaire - FLUENT Legacy License (Applies to Airpak, FIDAP, FLUENT 6.3, Gambit, Icepak, Polyflow)


In order to troubleshoot licensing issues we need the following information so we can help quickly resolve the issue. Copy and paste these questions with your replies and submit them with your...

Error when installing the Prerequisites

F:prereqvcredist_x86_base.exe is not a valid Win32 application.


Problem Description: When installing the Prerequisites you get an error that it is not a valid application or a setup error.<br><br>Resolution: If you already have the prerequisites...

Runtime Error! Or AnsysWB Module has encountered a problem and needs to close


See attached Resolution Document.

Installing and Configuring MPICH2 - FLUENT R12.0


Before starting to configure MPICH2 verify that you have a network DOMAIN setup. If you are not sure contact your system administrator. Having a network DOMAIN is required for user login...