Unable to retrieve site preferences information from the license server... |
See attached Resolution Document. |
The program or feature "util7zip7z.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. |
Problem Description:<br><br>When installing ANSYS 12.1 on a Windows 64bit machine the following two error messages appear:<br>------------------------------------<br>The... |
Configuring FLUENT Network Parallel - FLUENT 6.3.26 |
See attached Resolution Document. |
The Type initializer for "Ans.Core.Units.Units Manager" threw an exception |
*Problem Description*<br>The following error occurs when trying to start Workbench 12.0:<br><br>"The Type initializer for 'Ans.Core.Units.Units Manager'... |
Unable to connect to the Solver Manager |
Problem Description:<br><br>When starting Workbench the toolbox is empty of Workbench components and you receive the following message or you might have other... |
RSM 12.0 is unable to solve to a remote machine |
See attached Resolution Document. |
Local server exited or could not read local server port ANSYSLI_LOCAL_PORT |
This error can be caused by a number of different things. Installing ANSYS R13 Service Pack 2 usually fixes it. Here is a complete list of known solutions, ordered in a balance between difficulty... |
Troubleshooting Download Problems |
See attached Resolution Document. |
Unable to update Geometry after updating to AWE12 |
Problem Description:<br><br>After updating to AWE12 using Intralink and Pro/E Wildfire 3 unable to update geometry.<br><br>Pro/E is launched from Intralink then AWE is... |
Using FLUENT R12.0 with the FLUENT License Manager within Workbench |
You can use FLUENT R12.0 running from the FLUENT License Manager, as described in Related Solution 2020119, ¿Downloading and Installing FLUENT 12.0 ¿... |
Fatal Error: System.collections.generic.KeyNotFound Exception: The given key was not present in the dictionary |
Problem Description: When launching R12.0 Workbench 64-bit on Windows the splash screen opens and makes it through the "finished loading addins" and then crashes. |
Unhandled Exception Caught |
Problem Description:<br>After the installation of R12.0 you receive the expected error of .NET framework installed as the computer has newer version of .NET. After the installation of... |
Setup.exe has encountered a problem and needs to close. |
Problem Description: While running the R12.0 product or license manager setup you receive this error: ¿Setup.exe has encountered a problem and needs to close. We are sorry for the... |
RSM setup - Windows to Linux ' RSH |
Full instructions of how to setup Workbench 12.0 Remote Solve Manager from Windows to Linux using Remote Solve Manager (RSM) and RSH are attached. |
FLUENT R12.0 - Command Line Options |
A list of FLUENT R12.0 command line options for both Windows and Linux / Unix machines.<br><br>See attached Resolution Document. |
How to map 2D results on a 3D mesh using Workbench External Data |
Add an External Data system in the Workbench Project Schematic. Specify the data "Dimension" to be "2D". Also, note that if your 3D model has x or z axis as the axis... |
Where can I find product information for release 14.0? |
A number of presentations and pdfs have been posted on the:<br>- Customer Portal: left menu, Product Information --> ANSYS 14.0<br>- ANSYS Web site under Products... |
Error: Insufficient color depth to display installation panel
|
The problem is the requirements of the graphical installer.<br><br>The display on which you are attempting to install does not have sufficient depth (24-bit) to start the... |
Configuring and Launching ANSYS FLUENT Parallel using HPMPI or INTEL MPI |
See attached Resolution Document.<br><br>(Note: HPMPI has been renamed Platform MPI starting at ANSYS R14.0) |
Licensing Issues: Troubleshooting Questionnaire - FLUENT Legacy License (Applies to Airpak, FIDAP, FLUENT 6.3, Gambit, Icepak, Polyflow) |
*The complete answer is not available in this format. Access the Resolution Document below for supplemental content.*<br><br>In order to troubleshoot licensing issues we need the... |
Failed to initialize DSPlugInAGM.dll |
*Problem Description*<br>After updating to Ansys WB Version 12.1 and trying to load "Design Modeler" in the WB project menu, when clicking on the icon "DM... |
AnsMeshingServer.exe - Application Error |
Problem Description: When attempting to mesh geometry you receive the following error:<br><br>"AnsMeshingServer.exe - Application Error<br>The exception unknown software... |
License Borrowing |
License borrowing can be used to check out a license from the license server machine to a client machine for a designated period of time. During this time, the client computer can disconnect from... |
Windows 7 and ANSYS Mechanical APDL slow solving when machine is locked |
Problem Description: ANSYS Mechanical APDL-Solve run slows down on Windows 7 when the machine is locked.<br><br>Resolution: By default the Windows 7 Power Management is set to... |
RSM Password and RSM Test Server Errors |
Problem Description: When trying to set the RSM password you receive an Exception Error.<br><br>'System.InvalidOperationException'... |